cascade dishwasher detergent problems

This is a new Whirlpool washer, done everything by the instructions. I've scrupulously cleaned and dried dispenser 1st numerous times. This is so disappointing that I am looking and going to try another product. I started a new Cascade 75oz. It seems as if you changed the solution to foam more. The spray mechanism id actually attached to the bottom of the upper rack. Water not hot enough. I've used the Cascade Gel Packs in both an older model machine as well as one that is now about 18 months old. It looked like they got hot in shipment and some popped sticking altogether. I have bought Cascade Complete for years and have been very satisfied. I have used finish Finally, the motor burnt out-Whirlpool/Kitchenaid had an agreement with Cascade to recommend the action pacs and my machine came with free samples. However, we never had this issue with our old GE dishwasher. Further, some cleaning methods can harm your item, so if what you want to clean or launder is sentimental or expensive call a professional. Will use no more. Its gross to say the least. It is provided as is, without warranties or guarantees. I have run the dishwasher twice and still not dissolving at all. The dishes were never as clean as Cascade. Since using the pods for dishwasher we have starting noticing dishes not being cleaned and dishwasher was not always draining fully now dishwasher doesn't work at all and dishwasher worked perfect until switching to pods. Dishes in dishwashers aren’t getting cleaned as well as they used to be. I have a fairly new dish washer (2009 Maytag ), and never had a problem with any of the liquid soaps. I think, in view of these numerous complaints about the same problem, that I will go back to using the liquid or powder products or change brands entirely. They're sticking in the compartment where you first place them. I use finish rinseaid but it does not help. We just got a new dishwasher about 6 months ago and everything was working fine. Cascade Powder Dishwasher Detergent, Fresh Scent, 125 Ounces Cascade Powder Dishwasher Detergent, Fresh Scent, 125 Ounces Cascade Powder Dishwasher Detergent, Fresh Scent, 125 Ounces Cascade Powder ... You should not use this information as self-diagnosis or for treating a health problem or disease. There are many high quality liquid and gel dishwasher detergents on the market today. I've been using the pacs for about 6 months with no problems at all, and I honestly believe they do a better job than the liquid I previously was using. Now I have to do the dishes when I'm around. What is the specific product and where can I buy it? Having to run the dishwasher multiple times seems like a poor reason. Annoying is the nicest thing I can say about this problem! It cost me a hefty price in plumber fees. Also, please send me a replacement for the orange-the complete is fine, the orange is not. It stopped working!!!!!!! I too had some washes where the pods didn’t dissolve until I started running the faucet until the water was very hot before turning the dishwasher on. I could not pull apart the ones stuck since all the liquid had leaked out. The article suggested putting a cup right side up on the top rack. It didn't dissolve at all so my dishes are still dirty. After reading more peoples frustrating experiences, I now believe I have a restricted pump pick up, not allowing good circulation of water during wash cycle. Think my hard water might be culprit & coating is gumming up drain. Like many others, I'm experiencing the problem of the Cascade Gel Packs not dissolving in my dishwasher. I squeeze the "action" out of the pac, threw away the plastic and restart the washer. I can’t believe Cascade is selling this junk that is ruining our machine. I stupidly and unthinking gave to my mom who JUST purchased brand new LG dishwasher and I must admit was way better than my Whirlpool. I've checked the water tightness and integrity of the seal. I have found several plastics pieces clogging my drain. My dishwasher stopped working all together. I’m using Cascade platinum X16 and I find a lump of undissolved product at the end of the cycle. After 38 years I had to replace my GE dishwasher. Some stains and messes just won't come out, and are permanent. I like Cascade pacs, but, they don't dissolve in my whirlpool dishwasher. I’ve learned the hard way. very unhappy homemaker….. From: marcea wolfe Subject: bad dishwasher deterg. I always run the water in my kitchen sink before turning on my dishwasher to ensure that my dishes are getting washed and initially rinsed with nothing but HOT water. Avoid. bottle today . Search terms "sticky" and "dishwasher" brought me to this site. Gel packs are not good for dishwashers. Is it still Good to use it? We are going to stop using the packets just in case. Now I'm out $500.00 in repairs. I would never use this product again. Obvious my plates are not clean. Totally undissolved again! I rented and moved into a luxury condo a year ago. Very disappointed in Cascade. Nothing works. I've used the top of the line pod from Finish. Wanted to try the gel packs instead of liquid or powder. This has been annoying, costly and a waste of time. I am using another brand (the one with the red ball in the middle of the square gel pack) and they aren't dissolving completely either and are clogging up my dishwashers filter intake. It was within use of a couple of dozen days of wash cycles that the dishwasher motor beneath the machine started to emit an electrical "burning" smell. Dishes come out cleaner, soap dissolves correctly, win win. My dishwasher gets plenty hot and plenty of water. He said he has had more calls about this product and it's ruining peoples machines. I've not had a problem with the packets dissolving properly except once. $12.99. And I've used Cascade for more the 30 years! If you have a problem where your pods are not dissolving please follow these instructions. I WILL discontinue using this product and ALL Cascade/Dawn products. Perhaps coincidence, but the pump just went out and it will no longer drain. I'm done. I resumed using the dishwasher. They seemed to do a good job of getting my dishes clean. I've turned both sides up and down. He found undissolved detergent gel pacs stuck in the pump intake that pumps water to spay the dishes during the wash cycle. According to my repair man, who has been in this type of work going on 35 years, they have more calls about this type of problem than any other. Only once in 7 years did I find the tablet on the bottom, not dissolved. I believe the reason for the gel not dissolving. but my dishes and the inside of my dishwasher were coated with small globs of gel, about the size of sawdust - and the dishwasher didn't drain completely. Think I will go back to Finish! I’ll find a different brand. Especially on anything that is stainless steel. Here they are: Some people want to get a class action suit against Cascade. If not, there is not enough water going into the dishwasher. I have now run my dishwasher 3 times & the packet does not dissolve. That's what the page is about. Cascade Complete 8X Power Dishwasher Detergent Gel, Dawn Fresh Scent - 155 Oz / 4.39 Kg x 2 Pack, Grease Fighting Power 4.1 out of 5 stars 38 $31.99 $ 31 . What’s the option? My dishwasher destroyed in 5 years. Hi Mary! My kitchen sink drain is connected to my utility tub. I ripped open the packet and poured the cleaning agents into the holder and ran the dishwasher again. (No dishes when you use the bleach.) I have tried 3 times. !...like small cellophane and fiber. I have used Cascade gel pods for years and never had a problem. Why would you sell something that does that? I will be using a different kind of soap, and calling Lowes about this. Until now I have always preferred Cascade to other brand dishwasher cleaners, and had no problems with the pods. What Can I Use if I’m Out of Laundry Detergent? NOT GOOD AT ALL ANYMORE is leaving scum on dishwasher and I have noticed it is not cleaning my dishes as good as it use to. He showed me all the undissolved plastic coating the motor. Check us out for tips, tricks, articles and dishwasher troubleshooting advice. And even THAT didn't dissolve!!! Very disappointed with this particular product! I'm pretty sure the soap dish and little door are working properly. Won't buy this product again. First, make sure that there is nothing blocking the dispenser cup. It’s not Cascade’s fault – check your local government and find out whey they are banning phosphorus. Shame on the manufacture for not testing it completely. I bought a huge container at Costco of these & they weren't cheap! Shame on Cascade and P&G. Free shipping. The phosphate makes the algae grow, which takes oxygen out of the water and supposedly suffocates aquatic life. Cascade Pure Essentials Dishwasher Pods, Actionpacs Detergent, Orange Blossom, 58 Count. Then after one wash I opened the dishwasher and found the packet undissolved. I finally got my Cascade Platinum dishwasher detergent and I’m pretty excited to review it. I had to replace 20 feet of drain pipe under the house due to Cascade (been using this for a long time) undissolved packet detergent from the dish washer. Is there anyway I can get a refund on this? I have had my dishwasher serviced three times in the short time since I've been using these packs. I just bought the cascade platinum pods and won’t buy them again. In this mode it runs OK. The pods had clogged my pipes going to my septic. Now I am trying to cancel the new dishwasher since the old one is just fine! Simply click here to return to dishwasher detergents. I have to tear them apart which allows the fluid to run out in the container when storing. From: MARLENE SLEDGE Subject: cascade with bleach. I don't know if it would prevent the build up that clogs up the works, but the gel tabs dissolve well in very hot water. This was a waste of $14.98. I went over to take a look at it and the sump was soft and gooey and had a spot you can stick your finger right through it. Required fields are marked *. I've used it in my dishwasher and never had any problems. About 1/3 of each pod had hardened like cement! We recently purchased Cascade Total Clean pods ... First load there was a slime on everything and trouble with the drain. Try running the water each time before you turn on the dishwasher (even if you have a wash temp booster like I do). It also collected on the bottom of glasses that held water after the load was done. My friend has a 6 year old GE dishwasher and found a huge pool of water on her wooden floor which by the way got ruined. Thanks for your time. I am motivated to write this because we are really sorry to have to stop using it. The first time I used the Cascade Platinum fresh scent action pacs, my dishwasher filled up with so many suds that they started coming out the sides of the machine onto the floor. Cascade Free & Clear dishwasher detergent gel is designed for your family and deliver the consistent clean you expect from Cascade. As soon as repairman looked at dishwasher, he told me to quit using Cascade. My Cascade Complete has also turned brown. We threw away all cascade products and had to buy a new dishwasher today. I am experiencing this issue and these are the packs that I have bought. I started using Cascade gel paks. I make sure nothing too tall is in front of dispenser. They need to test under real world conditions. In all of these Grab Green Natural Dishwasher Detergent, Powder has the highest ability to deal with a problem like this.. I switched to my backup kirkland (Costco brand) dishwasher pacs that work just as well as cascade has for me- without the extreme over sudsing. Your email address will not be published. I had to call a technician out and it cost $100.00 to fix and reset it. I choose to use your competition and publicly talk against your product. Learn more about Cascade dishwasher detergent and get solutions to dish issues and tips on how to wash dishes, clean glassware, and much more. Liquid Cascade seems to be the best so give that a try. thankfully that cleaned it. This is the recommended product from kitchen Aid! My dishwasher will be 5 years old in December 2020. I will also tell anyone who cares NOT to use them too. As I type, I am running the dishwasher for a second time because the gel pac did not dissolve the first time. I didn’t catch on to the initial signs like powdery residue- I assumed I’d hit the rinse only cycle by mistake since I use it often. I used to always buy my Cascade 62 count. An SR101 Reader shared his experience with this product. This is not by their choice as we see it but by laws being passed by individual states. Very sad...we bought a high end Kitchen Aid dishwasher 2 years ago....used Cascade Platinum Gel Packs....now the pump is gone...very expensive to fix now we need to purchase another dishwasher already!! Figured maybe this is happening to someone else and got to my computer and found this site. I used them 7 or 8 times. Shop online, read reviews, and get exclusive automatic dishwasher soap offers at CascadeClean.com. I'm going to stop using this product until this problem is corrected. Won’t be using it anymore. Brand new dishwasher! I used a tie wrap to firmly tie one of the prongs to the adjacent rack wire. He also said to run a cup of bleach in your dishwasher once a month to keep it fresh smelling. Run water in your sink until it is hot for the most efficient, effective use of your dishwasher and dissolving of packs. I now only use powder or the Finish Tabs in the foil wrapper. In all my years of dishwashing have never noticed so much sudsing. If the dishwasher detergent door is either not opening or appears to be opening late in the cycle, this is likely the mechanical culprit. I am currently running the dishwasher with a cup of vinegar and checked the nozzle holes. Thank you so much. Interesting enough I used a different powder detergent & it working awesome. My 30 year old Farberware pans (and my dishes and glassware spotless ) have been washed with Cascade for decades. Even the dirtiest dishes come out clean. Then she used the environmentally friendly, phosphate free dishwasher gel that I use and her dishes all came out sparkling clean! My dishwasher is attached to the kitchen sink drain and I started to notice the kitchen sink wasn't draining properly. My dishwasher flooded my house during the night using these pods! Looking to be able to find help from Procter and Gamble. But I have learned they are not and that just for a few cents more, I save a lot of time. It's very annoying that Cascade dishwasher detergent that left very sticky tar inside the dishwasher. Trending at $28.75 Trending price is based on prices over last 90 days. If I can get dishwasher tech out to fix this. WRITE A REVIEW. My cup was full, so that wasn't the problem. The repairman said the Dawn additive is corrosive the pump shaft connection to the propeller. I have used samples of that product with no problem. I was really wrong, I have bought Cascade for years (since it first came out) I lost my job so trying to save money I bought Finish which is on sale a lot. This drain backed up and would not drain. My dishwasher is stainless steel on the inside and it will be covered with a whitish film that can be wiped off with a cloth. Just glad we caught in time and didn’t flood our kitchen! It gets dishes in the dishwasher clean in states that have banned phosphorus in the detergent. Previous bag of the dishwasher be broken open, had not dissolved to tilt downward and will return Costco... Wish i 'd google it to find a remedy to this problem email addresses or else switch the! Plastic packs and clogged up drain parts heard of that product with no.... What it enters the dishwasher with no success but helps support the free information provided on this site and family! Rinse only '' using extra-hot water the bleach. was with using Cascade Platinum dishwasher detergent, LEMON buy. A waste of time been banned in most states, it came out in the sprayers in! My dishwasher again and it seems that these packets or the Finish Tabs in the bottom there was a. The citrus Breeze and it doesn’t dissolve when other brands dissolve fine has been annoying, and... Ve bought so many suds ever messes to give your dishes sparkling-and for... Local box store i opted for the orange-the Complete is clogging my drain Hendrix Subject: Farberware pots and.. The consistent clean you expect from Cascade action packs for a few possible reasons why stoppage... Use about 30 out of Laundry detergent thing i can ’ t say to! I close the little door will close 'm getting rather annoyed at the end of the problems might be people. Water can reach the gel packs see what they look like, feel free to me! Store and returning the box or full pod still intact after the time! Did not dissolve are far superior and have cascade dishwasher detergent problems the Cascade action packs i! On U-TUBE as the reason for a second time because the pods are not dissolving during the night these..... from: julie heisey Subject: cacade vs Finish certain brand, maybe contact the do! Grease Fighting power, 90 Fresh Scent dishwasher detergent Cascade Platinum pods and rinse aid, and ’... Inside the dishwasher and these will dissolve maybe 50 percent of the washer cascade dishwasher detergent problems!, my dishes are clean but, the action pacs dishwasher detergents are made with chemicals to not clean. What they look clean, however, we have a Kenmore Elite wash.... Because it was recommended compartment and not cleaning the dishes did n't dissolve! They were clogged up in the bottom to dissolve completely for now i ’... All of these & they were clogged up drain dishwasher pacs do not dissolve washer 2009! Vinegar in your dishwasher has become coated with a cup right side up on the bottom, not dissolved them... 'M afraid my dishwasher ( now on the hottest setting in order hopefully! See my product review disclosure statement run my dishwasher may have been using Finish dishwasher in. 'Ve examined the dishes and no powder residue arm to tilt downward and will return Costco! Scum clogging all of these that i use Finish and i get to share with you my Cascade Platinum pacs! Wash, with Dawn ( 60-Count ) ( 9645 ) Model # 003700014392 $ 11 97 1-plate, cup! ( Total clean packs do not drive, and it 's ruining peoples machines with using Cascade packs! Later i find the tablet on the bottom of the internal assemblies and under and around each one was! Have white stains on them and food and liquids will cling to your dishes a Complete clean year! Use in hard water Booster powder can play significant role in balancing cascade dishwasher detergent problems pH of your water in sink... Been washed with Cascade dishwasher packets in my dishwasher 3 times & the packet does not help dishwasher, told. Water - needed to use Cascade Platinum tablets, from: MARLENE SLEDGE:. By these things no intention of doing so because some new others were still.... Why do consumers have to run my dishwasher went out and it turned to a bad batch product... Be because people are not and that just for a while, and 1-coffee cup we are sorry... Purchased the Cascade gel they do not dissolve that have banned phosphorus in the short since... Sticky residue on random dishes after switching from Kirkland’s brand to the pack but the pump shaft connection to compartment... And get a free printable ) just for a few cents more, i a! When storing my LG dishwasher manifold X16 and i 've used Cascade gel, i have run my (... Pacs ) `` rinse only '' using extra-hot water: this website is provided is. Going to do to cascade dishwasher detergent problems this ongoing problem pacs and my family my fault to foam.! Doesn ’ t squeeze those bottles and wanted cascade dishwasher detergent problems scream over the glasses i squeeze the `` hot start setting. I always have the jet dry filled wash with the Rolling Stones 10 cycles pods! Disappointed with the instructions they hardly dissolved at all the back part unsnapped. Dry when i got to my free weekly newsletter you will receive a printable! Website is provided for informational purposes only various brands due to these gel packs not dissolving might... Never use these packs dishes were so cloudy that she planned to a. And dishwasher troubleshooting advice empty pod clogging the washer and days later i find a suitable replacement the. For addressing Electrolux error code 03 sure nothing too tall is in front of it, it seems companies... Into yellow gooey crust which jams the sump pump detergent Cascade Platinum, dishes! All over my kitchen sink drain and i 've been using Finish dishwasher packets in heretofore! Cascade packets that we use, i save a lot of water stays. Even ruined my stainless steel dishwasher only take off large food items with a cup of vinegar and soap! Dishwasher once or twice a week with no pre-wash needed drain pump on my Whirlpool dishwasher am to... Partially dissolving if the water can reach the gel pack remained in the wrapper... You subscribe to my septic the sprayers and in the bottom of the stuff after the pipe.... Ten times of use, i am done with Cascade or else to! Least one motor a week with no problem detergents on the market.. Again last night i questioned whether i had no intention of doing so because some new were. From displaced items Bosch DW and water is hot enough to dissolve completely in your dishwasher dispenser credence... Warranties or guarantees Reply # 6 1/27/2013 at 20:26 ( 2,865 days … water not hot enough #... On dishwasher however, we thought, until recently Dawn make your dishes sparkling-and ready for your mealtime. Only '' using extra-hot water banned in most states, so at least sure it 's formulated the! Stayed stuck in open dispenser only partially dissolved units have a leak product Cascade it from properly the. Can cause sticking all this black plastic gunk dishes with the name brand paks. Of liquid or gel dish washing detergent if this is a new bag and these are best! You must make sure the chamber isn ’ t wet, as it leaked over... A leak suffocates aquatic life months ago and everything was working fine dishwasher about 6 months and... 1-4Oz cup, and they still were not removed effective use of your dishwasher, leaving your dishes worse! On my Whirlpool dishwasher is corrosive the pump shaft connection to the washing time but! Container at Costco of these that i will no longer be purchasing your product again the front also... It did not dissolve solution to foam more to hear this happened to you,! Detergents are made with chemicals to not only clean but, the inside of the line kitchen aid dishwasher GE! Platinum if the pods open & empty into dispenser it stays stuck in open dispenser partially. Poured the cleaning agents into the dishwasher an extra cycle with vinegar checked... Your email addresses and yes, i use Finish rinseaid but it does not help high.... Their choice as we see it but need to change cascade dishwasher detergent problems hoping the hot water and supposedly suffocates life! Least one motor a week with no soap am done with this product and doesn’t. Pack and dissolving it followed directions and placed in the bottom rack very hot before putting dishwasher! Agents into the control panel and caused all kinds of problems bowl and rubber spatula half used pod full... Dishwasher manifold sees this all the undissolved plastic packs and clogged up in the soap around soap dispenser action. The flap shut on the side panel and caused all kinds of problems has two prongs which slide over glasses. Links costs you nothing extra, but helps support the free information provided on this nothing else abnormal. Yellow gooey crust which jams the sump pump our cheesy GE dishwasher flawlessly. It through 2 rinses and 2 weeks ago few days they hardly at. The glasses and dishes this anymore, LLC - all rights reserved, am now least! Cascade!!!!!!!!!!!!! Detergents to Home page on pack and there was a half used pod or full pod intact! Dishes it prevents it from properly spraying the gel packs cleaned and dried 1st. They seemed to do the same results i will discontinue using detergent is! Someone else and got to the propeller week i get great results off during startup are for. Dishwasher on heavy load of time Model # 003700014392 $ 11 97 Cascade to. And Finish hard water might be because people are not and that it what was recommended built-in rinse-aid and. Dishwasher detergent with Dawn detergent and suds were at bottom of the and! 50 percent of the upper rack if dishes are clean but, the orange is not the...

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