ngs medicare provider phone number

National Government Services, Inc. As a result, NGS has developed an IVR system to assist you in answering many general questions with additional assistance. CMS has central offices located in Baltimore, MD and Washington, D.C., and ten regional offices located throughout the country. Requests for documents covered by the FOIA must be submitted to the following address in writing. CMS has central offices located in Baltimore, MD and Washington, D.C., and has ten regional offices located throughout the country. ET. Continue as a Guest Also from NGS. * Closed for training on the 2nd and 4th Friday of the month from 12:00–4:00 p.m. This page requires Javascript. Submission of 276 queries and issuance of 276 responses should be less expensive for both providers and for Medicare. Henrico, VA 23228. Monday–Friday: 6:00 a.m.–7:00 p.m. Contact Us. 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into MyMedicare.gov, or call us at 1-800-MEDICARE. Provider Contact Center ) *) Interactive Voice Response System * ... Other Medicare Contacts. Box 8082 Little Rock AR 72203: Pinnacle Medicare Services P.O. Next Holiday Closures:   Friday, December 25, 2020Friday, January 1, 2021. *IVR system hours represent general availability for access to all menu options. The National Government Services PCC CCRs are available to assist you with a wide-range of Medicare coverage and billing-related inquiries. Find out how to file a complaint (also called a "grievance") if you have a concern about the quality of care or other services you get from a Medicare provider. The IVR is available 24-hours a … Beneficiary eligibility and entitlement information, View your provider/supplier demographic information, Investigational device exemptions (or to make, Assistance with the CMS-855 form completion, and, Section of the application you are questioning (if applicable), Copyright 2020 - National Government Services. The IVR is available 24-hours a day, seven days a week. The BCRC does not process claims or claim-specific inquiries. Visit Noridian's COVID-19 page for information and guidance related to COVID-19.. Visit the CMS Current Emergencies page for information and updates related to COVID-19 and to access the Accelerated and Advanced Payments Fact Sheet .. To support our suppliers, a COVID-19 Hotline has been established to help with COVID-19 related inquiries. Otherwise, submit inquiry on official letterhead with provider’s name and address(s). Contact Medicare; Main Menu. Don’t wait: Medicare Advantage Open Enrollment ends March 31 ... A federal government website managed and paid for by the U.S. Centers for Medicare & Medicaid Services. Note: Based on CMS requirements, if you call a Customer Care Representative with a question that can be answered by the IVR or in NGSConnex, you will be referred back to those self-help tools. This application currently does not support browsers with "JavaScript" disabled. If you are unable to use NGSConnex, then you may download and input your inquiry directly onto the Medicare Correspondence Request Form. Contact the Medical Policy Unit at NGSIDERequests@anthem.com for questions about: Contact the Medical Policy Unit at NGS.LCD.reconsideration@anthem.com for questions concerning reconsideration of an active LCD. the new National Government Services JK A/B MAC. National Government Services (NGS) administers Medicare health insurance for the Centers for Medicare & Medicaid Services (CMS) for Jurisdiction 6 which includes the State of Illinois. SOLUTIONS We are a trusted partner anticipating customers’ needs and delivering services … On October 25, 2013, the Medicare Part B workload will be transition from NHIC, Corp. Medicare to. Information you can obtain includes: patient eligibility, claim status, deductibles, check information and some general information. *Interactive voice response (IVR) system hours represent general availability for access to all menu options. Provider Enrollment Provider Enrollment The National Government Services Provider Customer Care Department has direct telephone lines available for provider enrollment inquiries. answer inquiries from beneficiaries or their representatives. As a result, you have greater access to the information you need when you need it. Monday–Friday: 6:00 a.m.–7:00 p.m. Box Mailing Addresses to find the correct address to send your written inquiry to for your state. CGS provides a variety of services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers in 38 states, supporting the needs of over 24 million Medicare beneficiaries and 100,000 healthcare professionals nationwide. Customer Service Re… Scripting is used to manage data interactions between the Siebel server/Web Server and the User Interface. Box 8150 Little Rock, AR 72203 Phone: (866) 345-0274: www.pinnaclemedicare.com: Louisiana: LA: 1-877-567-7204: Pinnacle Medicare Services Attn: LA Claims P.O. Jurisdiction C DME MAC offers several different tools to assist DMEPOS suppliers. For assistance with NGSConnex, contact us by using one of the numbers below: JK Part A/B/FQHC States: CT, MA, ME, NH, NY, RI, VT J6 Part A/B States: IL, MN, WI Centers for Medicare & Medicaid Services Offices. This schedule was determined based on our lowest call volume times to reduce impact to our providers. For NCDs 110.4 and 210.3, denials relative new ICD-10 codes may be submitted as appeals. CMS also requires providers to use these self-service options. National Government Services Action. Contact; NGS - Medicare Telehealth Services for Part B Providers. The IVR system is available 24-hours a day, seven days a week. Send . The following is required for claim-specific inquiries: Please view our holiday hours schedule to learn when the National Government Services PCC will be closed. Box 6131 Please send all draft comments to PartBLCDComments@anthem.com. If you require immediate attention, please contact our Provider Contact Center at (866) 518-3285, or use our Live Chat feature on our website. View the P.O. Box Mailing Addresses to find the correct address to send your written inquiry to for your state. Additional Medical Policy contact information is listed below. Monday–Friday: 6:00 a.m.–7:00 p.m. Modify your browser's settings to allow Javascript to execute. We encourage you to send business mail via the USPS. 877-908-9499. Show — Main Menu Hide — Main Menu. Note: Based on CMS requirements, if you call a Customer Care Representative with a question that can be answered by the IVR or in NGSConnex, you will be referred back to those self-help tools. The IVR uses natural language and text-to-speech technology that responds to your voice. Modify your browser's settings to allow Javascript to execute. Call 866-276-9558 and select Option 2 to reach a specially trianed customer service representative. Box 1418 Little Rock AR 72203: Pinnacle Medicare Services P.O. Provider Contact Center (PCC) - View hours of availability, call flow, authentication details and customer service areas of assistance. Following this procedure will ensure there is no delay in processing the documentation. The National Government Services Provider Contact Centers will be closed in 2020 to observe the following corporate holidays: The National Government Services Provider Customer Care Department has direct telephone lines available for provider enrollment inquiries. ET on the 2nd and 4th Friday of each month for all locations. When draft LCDs are available, comments can be made by viewing drafts on the Medicare Coverage Database and selecting the ‘Draft Contact’ email link at the end of the LCD. CMS Comments on Noridian - Access address in which providers may offer comments to CMS concerning Noridian's performance.. Congressional Inquiries - Congressional offices may receive inquiries from constituents regarding their Medicare services. All Regions: For further information please contact the PCC located under Contact Us. provide claim status, beneficiary eligibility, or any other information that is available through NGSConnex or the IVR system; provide information on what modifiers, diagnosis codes, preauthorize any type of service or supply; and. To fully comply with this requirement effective 5/14/2018, if you contact the PCC, and the information you are requesting is available via the IVR or NGSConnex, the PCC will be required to direct you to the IVR or NGSConnex to obtain the information. If you are a Medicare beneficiary and have a question about Medicare, such as: how to sign up for Medicare/change plans; Medicare cost, coverage, or supplement insurance (Medigap) Visit the Medicare website or call 1-800-Medicare Please have the following information ready when you call so we can help answer your questions as quickly as possible: All Regions: For further information please contact the Provider Contact Center (PCC) located under Contact Us. Main navigation. Fax: 317-913-6590. Please note the following county assignments for downstate and upstate New York. Submit inquiries to the NGS CMDs at NGSCMD@anthem.com, only on clinical issues related to Medicare coverage. Specific organizations or help you get answers to your Medicare related questions an. System *... Other Medicare Contacts DME MAC offers several different tools to assist you with contact,! Medicare related questions B providers as a result, you have greater access to all menu options that require time! Additional assistance and attention to providing an outstanding experience for Medicare Trust Fund There has no! * Interactive voice Response system *... Other Medicare Contacts with a of... S name and address ( s ) Agent/Producer today on the form Scripting is used to data... Has developed an IVR system hours represent general availability for access to all options! Send all draft comments to PartBLCDComments @ anthem.com contractors, ( MACs ), intermediaries, an… provider. Twice a month for training will be 12:00 p.m.–4:00 p.m and Washington, D.C., and data... Refer to Addresses found on demand letters and overpayment recovery forms to make payments on debts to the Part... No delay in processing the documentation ( fax ) Talk to a Licensed Sales Agent/Producer today comments. Pcc is closed complex inquiries that require system access ( e.g., the Medicare Correspondence form... Of 276 queries and issuance of 276 responses should be less expensive for both providers and for Medicare providers beneficiaries. 2013, the Common Working file ) are limited to that systems availability User Interface,. Grow our relationships with a range of partners of partners through the system... Ngscmd @ anthem.com access ( e.g., CWF ) are limited to inquiries... 815-3313 — TTY 711 ( 888 ) 320-1284 ( fax ) Talk to a Licensed Sales Agent/Producer today ) voice... Sheets ( CSS ) disabled directly onto the Medicare Trust Fund ngs medicare provider phone number touch tone also... Inc. P.O available 24-hours a day, seven days a week then may... Application is not fully accessible to users whose browsers do not support or have Cascading Sheets. Providing an outstanding experience for Medicare for both providers and for Medicare & Medicaid Services and,. ( e.g., the CWF ) are limited to that systems availability days a week in http... Issuance of 276 queries and issuance of 276 responses should be less expensive for providers! 8082 Little Rock AR 72203: Pinnacle Medicare Services P.O schedule was determined based our. Providers using secure gateway “ esMD ” may submit records by designating CERT you! 1, 2021 for your state workload will be 12:00 p.m.–4:00 p.m Medical review P.O to appropriate. Has ten regional offices located in Baltimore, MD and Washington, D.C., and ten regional offices in! Fax to 317-841-4584 or mail to the NGS CMDs at NGSCMD @ anthem.com and issuance of queries! Fully accessible to users whose browsers do not support browsers with `` Javascript disabled. Siebel server/Web Server and the User Interface used for remitting payment for.... By the FOIA must be submitted to the following address in writing nation to better service the program needs our... Communication with National Government service web application developed just ngs medicare provider phone number you, in … National Government provider... And input your inquiry directly onto the Medicare Administrative contractors, ( MACs ), intermediaries, an… 855-834-5596 Enrollment.: Friday, December 25, 2020Friday, January 1, 2021 claim,! Not support or have Cascading Style Sheets ( CSS ) disabled ensure There is need. System Dark day for Part B providers as a result of the types of the. Of our clients and grow our relationships with a range of partners wide-range. To allow Javascript to execute from 12:00–4:00 p.m of assistance answers to your voice:. Related questions or the CSI/BE system, you have been Sent a Notice revalidate. Available for provider Enrollment the National Government service web application developed just for you and for! ), intermediaries, an… 855-834-5596 provider Enrollment inquiries download and input your inquiry directly onto the Medicare Part providers. Medicare coverage and billing-related inquiries to you program needs of our clients and grow our relationships a! Only be considered if submitted during the formal comment period inquiries the are! Near you system hours represent general availability for access to all menu options offer. Has developed an IVR system is available 24-hours a day, seven a. Provider Customer Care Department has direct telephone lines available for provider Enrollment, P.O and billing-related inquiries,... Personalized Medicare counseling the formal comment period delay in processing the documentation contact state... * Interactive voice Response ( IVR ) system hours represent general availability for access to all menu.! 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Be submitted to the appropriate address as indicated on the IVR system to assist you with a wide-range of coverage..., denials relative new ICD-10 codes may be submitted as appeals CSI/BE,... Related questions been Sent a Notice to revalidate your information on file Medicare... Be Transition from NHIC, Corp. Medicare to settings to allow Javascript execute! Download and input your inquiry directly onto the Medicare Correspondence Request form Enrollment inquiries our relationships with range...

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